Clinical Services

The Kaupapa Ward – 2A  (Tauranga Hospital):  was established in 1990 to meet the clinical and cultural needs of Māori patients. It is an acute ward for medical, respiratory, diabetes, cardiac care, oncology, Renal failure, CAPD / APD dialysis, medicine in general.

The Kaupapa ward is the only one of its kind in New Zealand, has clinically trained staff and can also provide access to Te Reo, and tikanga best practice. The Ward started with four beds and has increased to 10-12 beds dedicated to Māori with the ability to flex to 22 bed if required.

The staff of the Kaupapa Ward say that many people from around the country have visited to see for themselves how the ward is run. “It’s the only one that we know of operating in a hospital in New Zealand, and we’ve had a lot of interest in what we’ve done here.”

“It is unique. A lot of people are quite acutely unwell or at the end-stage of their lives when they come in. In the Kaupapa Ward not only clinical care is provided, but also cultural support in a meaningful way that meets their needs.”

The model of care is based on “whanaungatanga” or the relationships between and amongst iwi Māori. That is, whakapapa, whanaungatanga, kinship and the knowledge and understanding of local iwi, hapū and whānau networks and Māori Health provider groups. The care provided is also supported by acknowledging the cultural values and beliefs of the patient and whānau.

The Ward will often become the interface between the patient and the community to ensure that the patient’s discharge is a safe journey for them and ensure other key services are also provided for them. Nursing staff and social workers work with the patient and whānau to make this happen, to ensure a seamless transition from secondary care to primary care.

Kaupapa District Nurses will follow-up patients after they leave the hospital to ensure their needs are being met at home and Support Net services will also assess the patient with home-care where required. Patients can also be seen at outpatient clinics if further follow up care is required.

The staff of the Kaupapa Ward say that many people from around the country have visited to see for themselves how the ward is run.  “It’s the only ward of its kind operating in a hospital in Aotearoa New Zealand, and we have had a lot of interest in what we have done here.”  It surely is an inspirational journey.

Contact Details: DDI  07 579 8705 Ward Reception or email: Maori.Health@bopdhb.govt.nz